|I was setting my SearchAlert and it is locked or jammed what do I do?
We do occasionally see locks "stick", particularly in the 180 degree position. This is a result of the dials not being set to 0-0-0 in steps 2 and 3 of the setting instructions
http://www.tamperseal.com/searchalert_instructions.php. if you purchased the lock from us, we would be happy to reset the lock to 0-0-0 for you at no charge. Please send your lock to:
5704 W Sligh Ave, Suite 100
Tampa, FL. 33634
Include your name, order number, and return address. We will pay for the return shipping. If you would like a specific combination, please include it with your lock.
If you did not purchase your lock from TamperSeal.com and would like us to reset it. Send your lock, name, address, and preferred combination with $5.00 to the address above and we'll reset the lock and return it to you.